Get in Touch With Us
Got a question about how we compare California online casino sites, spotted something that needs updating, or want to flag a concern about one of the offers we cover? Here's how to reach the team behind statsweeper.com.
How to Reach Our Team
Email is the best way to get in touch. We read every message that comes in and aim to reply within two working days. Send your message to [email protected] and let us know what your enquiry is about so we can route it to the right person quickly.
We're a comparison and review site, not a casino operator, so we can't process deposits, withdrawals or account issues. Those requests need to go directly to the customer support team of the site you're playing on, such as Raging Bull, Uptown Aces or Ignition. We can, however, help with questions about how we researched and ranked those sites.
What We Can Help With
- Review accuracy — If a welcome offer, wagering condition or rating on one of our pages looks out of date, tell us and we'll check it against the operator's current terms.
- Comparison methodology — Questions about how we weigh game selection, bonus terms, payout speed, banking options or trustworthiness when ranking sites like Slots of Vegas, BetUS or Ducky Luck.
- Content suggestions — If there's a California online casino topic, banking method or game category you'd like us to cover, we're happy to hear it.
- Corrections — Broken links, outdated bonus figures, or anything that no longer matches what an operator advertises.
- Responsible gambling — If you or someone you know is struggling with gambling, mention it in your message and we'll point you to the right support. You can also reach the National Problem Gambling Helpline any time at 1-800-GAMBLER, or California's own program through CalGETS.
What Happens After You Write to Us
Every message is read by a person, not a bot. We check the details, verify anything factual against source material, and reply once we have a real answer rather than a placeholder response. During busier periods a reply may take a little longer than two working days, but we do follow up on everything we receive.
If your enquiry concerns a specific operator's licensing, promotions or account terms, we'll do our best to clarify what our research found, but the operator itself remains the authority on its own current terms and eligibility rules.
A Word on Age and Responsible Play
statsweeper.com is intended for readers who are 21 or older and legally permitted to gamble for real money in their state. We don't provide advice to anyone under that age, and we won't respond to enquiries that suggest otherwise. If gambling has stopped being fun or feels difficult to control, the National Problem Gambling Helpline (1-800-GAMBLER) and California's CalGETS program are free, confidential resources worth contacting directly.
For readers comparing options outside the US market, our page on trusted non-GamStop casinos in the UK may also be useful, though our main focus here remains California-facing operators.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about a specific bonus, note the operator's name and, where possible, the date you saw the offer — terms change and older screenshots don't always match current pages.
- If you're reporting a factual error, a link to the exact page helps us find and fix it faster.
- If you need help with a deposit, withdrawal or locked account, contact that casino's own support team first — we don't have access to player accounts.
We appreciate you taking the time to reach out. Honest feedback from readers is a real part of how we keep our California casino comparisons accurate and useful.